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Frequently Asked Questions

Have a question about Library resources and services? Look for the answer on our FAQ pages.
 

Forms

Please sign in with your MyAU login to access the form. If you are unable to do so, please email us directly at library@athabascau.ca.

• Ask a General Question
• Ask about a Research Topic
• Interlibrary Loan Service for Staff
• Interlibrary Loan Service for Students
• Request Journal Articles
• Request Course Materials
• Suggest an Item to Purchase
• Suggestions
• Help for Technical Problems
• AU Staff Library Account Request Form

Contact Information

E-mail:library@athabascau.ca

Phone Numbers
Local: (780) 675-6254
From Canada/US: (800) 788-9041, ext. 6254
From Other Countries: 011 (780) 675-6254
From Calgary: (403) 263-6465, ext. 6254
From Edmonton: (780) 421-8700, ext. 6254

Mailing Address
Library Information Desk
Athabasca University
1 University Drive
Athabasca, AB Canada T9S 3A3

Fax: (780) 675-6477

Hours

Monday – Friday 8:30 am – 4:30 pm (MT)
Voice mail is in operation 24 hours a day, 7 days a week

Provide your name, student ID number, day time phone number, course name and number, fax number and/or e-mail address.
Describe the nature of the library request (identify specific materials or provide a description of the research topic).

Athabasca University is closed on all Canadian federal and Alberta provincial statutory holidays and between Christmas and New Years.